British Educational Institutes - Training Center
معاهد التعليم البريطانية بالتعاون مع
IAPPD
International Association for
تقدم برنامج
زمالة المدير المحترف
Certified Professional Manager
Starting Date: 10-6-2014
Course Contents:
Module 1
Coaching and Leadership
Skills
- People Management and Leadership: what are the differences between leadership and management, why is it important- Core Leadership Skills: 5 skills that help to become a good leader.- How to apply the 5 skills in conflict management, delegation, motivation and negotiation in the work environment.- Most Common Mistakes/Failures in Leadership: how can we avoid them or how to correct them- Different type of leadership characters and what can we learn from them- Core values of communication in leadership and how to utilize them
Module 2
Conflict Management and Dealing with
Difficult
People
- Dealing with Change/Fear: why changes and what are their effects on team work and performance, adopting/rejecting change- Dealing with Difficult People: why people don’t do what they supposed to do and how to improve our relationship with difficult staff- Effective steps to conflict mitigation: step-to-step approach- Communication in conflict solving
Module 3
The Art of Delegating
Effectively
- Organization Structures and Responsibilities- Failure in delegation: why and how to avoid it- Delegation of duties (when, to whom, and why) top down/bottom up responsibilities and delegation techniques- Delegation pyramid and its application for administration and projects- Communication in reflect to delegation of duties
Module 4
Motivating your
Workforce
- Motivation systems (motivation pyramid, carrot approach) and their adaptation in team work- Motivation working environment- Appraisals based on tasks and responsibilities- Successful motivation techniques and ideas
Module 5
Negotiation for
Result
- Negotiation styles and their results in the negotiation process- How to improve your negotiation style- What are the does and don’t in negotiation- When to stop or leave negotiation table?- Step-to-step approach in negotiation and their results
التسجيل
الان
تلفونات :
0900613168 - 0125000089 - 0155123111
او بالمراسله
على الايميل التالى
موقعنا
:
السودان -
الخرطوم - العمارات - شارع 37
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